As the hotel industry continues to evolve, it’s important for hotel owners and managers to stay up to date on the latest technology trends. Here are some of the top hotel technology trends to watch for in 2023:
- Personalization: One of the biggest trends in the hotel industry is the use of personalization to create a more customized and personalized experience for guests. This can include things like personalized recommendations for activities or dining options, personalized room preferences, and even personalized check-in and check-out experiences.
- Artificial intelligence: AI is becoming more prevalent in the hotel industry, and it’s likely that we’ll see even more widespread adoption of AI in 2023. From chatbots that can answer common guest questions to voice assistants that can control the room’s temperature and lighting, AI can help hotels save time and resources while improving the guest experience. As AI becomes more intelligent, its potential within the industry will expand. Getting started now allows your business to step ahead of your competition and build a solid brand. We even created the image for this blog post using AI at https://midjourney.com.
- Mobile technology: Mobile technology is already a major player in the hotel industry, and it’s expected to become even more important in 2023. From mobile check-in and keyless room entry to mobile apps that allow guests to order room service or request additional amenities, mobile technology is making it easier than ever for guests to have a seamless and convenient hotel stay.
- Virtual reality: Virtual reality (VR) is starting to make its way into the hotel industry, and it’s likely that we’ll see more hotels using VR in 2023. VR can be used to create immersive experiences for guests, such as virtual tours of the hotel or local attractions, or even virtual reality games or activities.
- Internet of Things (IoT): The Internet of Things (IoT) refers to the interconnected network of physical devices, vehicles, and other objects that are embedded with sensors, software, and connectivity, allowing them to collect and exchange data. In the hotel industry, IoT can be used to improve everything from energy efficiency and guest safety to room service and maintenance.
- Sustainability: Sustainability is becoming increasingly important to hotel guests, and hotels are starting to adopt technology that can help them reduce their environmental impact. From energy-efficient appliances and lighting to water conservation technology, there are many ways that hotels can use technology to become more sustainable.
- Contactless payments: With the ongoing COVID-19 pandemic, there has been a shift towards contactless payments in the hotel industry. In 2023, we can expect to see even more hotels offering contactless payment options, such as mobile payments and tap-to-pay, to reduce the risk of transmission.
- Augmented reality: Augmented reality (AR) is a technology that overlays digital information onto the real world. In the hotel industry, AR can be used to enhance the guest experience, such as by providing information about local attractions or providing virtual tours of the hotel.
- Smart room technology: Smart room technology refers to technology that is integrated into hotel rooms to improve the guest experience and streamline operations. This can include things like smart mirrors that display information or entertainment, smart thermostats that allow guests to control the room temperature, and smart lighting that can be controlled via a mobile app.
- Predictive analytics: Predictive analytics is a type of data analysis that uses machine learning algorithms to analyze data and make predictions about future outcomes. In the hotel industry, predictive analytics can be used to optimize pricing, predict demand, and improve the overall guest experience.
Overall, these are just a few of the hotel technology trends to watch for in 2023. By staying up to date on the latest technology and finding ways to incorporate it into their operations, hotels can improve the guest experience, streamline operations, and stay competitive in an increasingly