Case Study

The Ace Hotel System was implemented at Inlaya Resort Ratchaburi to enhance operational efficiency. The resort previously faced challenges managing room availability due to a lack of integration between their Internet Booking Engine (IBE) and Channel Manager. By switching to the Ace Hotel System, which includes a fully integrated Property Management System (PMS) and Channel Manager, Inlaya Resort was able to simplify operations, prevent overbooking, and streamline reservation processes.

Riion Chiang Mai, a boutique hotel, struggled with managing reservations and responding to customer inquiries solely through their Facebook page. They needed a dedicated hotel website where customers could easily access all hotel information and book rooms directly. Ace Marketing Solutions developed www.riionchiangmai.com, a multilingual website that streamlined their reservation process and reduced the time spent on communication.

Cozy Inn Chiang Mai faced difficulties managing room sales across multiple online travel agencies (OTAs) due to the absence of a channel manager. The manual process of updating rates and room availability was time-consuming and prone to errors, leading to overbookings and missed opportunities. To resolve these challenges, we implemented our Hotel Channel Manager, enabling Cozy Inn to efficiently manage rates and availability across all OTAs from a single platform.

Ace Hotel System was implemented at Unseen Resort Koh Si Chang to resolve their reservation management issues. With no prior experience using hotel management systems, the resort faced frequent overbookings and missed reservations due to manual tracking with spreadsheets and complicated availability checks. Our all-in-one cloud-based solution streamlined their booking process, minimized errors, and provided effective support.