Give us the way to reach you
CONTACT US
Ace Marketing Solutions
LINE Official @acemsthailand
Give us the way to reach you
CONTACT US
Ace Marketing Solutions
LINE Official @acemsthailand
Client
Riion Chiang Mai
Date
Service
Website Design Service
Project Description
Riion Chiang Mai, a boutique hotel, struggled with managing reservations and responding to customer inquiries solely through their Facebook page. They needed a dedicated hotel website where customers could easily access all hotel information and book rooms directly. Ace Marketing Solutions developed www.riionchiangmai.com, a multilingual website that streamlined their reservation process and reduced the time spent on communication.
Client Information
Riion Chiang Mai relied only on Facebook for bookings, leading to time-consuming communication as customers frequently asked for hotel details. The hotel needed a website to present all necessary information and allow direct room bookings, supporting English, Chinese, Taiwanese, and Thai to cater to their diverse clientele.
The Challenge
Riion Chiang Mai faced the challenge of centralizing room reservations and required a website that offered multilingual support in English, Chinese, Taiwanese, and Thai to cater to international guests. The objective was to streamline communication by providing comprehensive hotel information directly on the website, thereby reducing the time spent handling repetitive customer inquiries.
01
Centralizing Room Reservations
Riion Chiang Mai needed a centralized platform where customers could easily book rooms and access all necessary hotel information.
02
Multilingual Support
The hotel required a website with multiple language options—English, Chinese, Taiwanese, and Thai—to effectively serve their international guests.
03
Reducing Communication Time
The goal was to minimize the time spent responding to repetitive customer inquiries by providing comprehensive information directly on the website.
The Solution
Ace Marketing Solutions developed a user-friendly, multilingual website for Riion Chiang Mai, designed to streamline the booking process and provide comprehensive hotel information. The website supports four languages, broadening the hotel's reach, and offers all essential details in one place, reducing the need for frequent communication and helping customers make informed booking decisions.
01
User-Friendly Website Development
Ace Marketing Solutions created a streamlined website where customers could book rooms and find all the necessary information about the hotel.
02
Multilingual Website Design
The website was designed to support four languages, ensuring Riion Chiang Mai could reach and serve a broad audience.
03
Comprehensive Information Access
The website provides all essential hotel details, reducing the need for frequent communication and allowing customers to make informed booking decisions.
The Results
With the new website, Riion Chiang Mai experienced increased booking efficiency by reducing manual booking time and customer inquiries. The multilingual site enhanced their online presence, attracting a wider range of guests from various regions. Additionally, by offering comprehensive hotel information online, repetitive communication was minimized, allowing staff to concentrate more on guest services.
01
Increased Booking Efficiency
With the new website, Riion Chiang Mai reduced the time spent on manual bookings and customer inquiries, making the process faster and more efficient.
02
Enhanced Online Presence
The multilingual website broadened Riion Chiang Mai’s reach, attracting more guests from different regions.
03
Streamlined Operations
Providing comprehensive hotel information online reduced repetitive communication, freeing up staff to focus on guest services.
WEBSITE
Desktop and Mobile Responsive
“การมีเว็บไซต์ทำให้แบรนด์ของโรงแรมดูน่าเชื่อถือมากยิ่งขึ้นโดยเฉพาะกับลูกค้าต่างชาติ ลูกค้าสามารถเข้ามาดูข้อมูลของโรงแรมผ่านทางเว็บไซต์ได้ทันที และสามารถทำการจองห้องพักได้เลย ในส่วนของการทำงาน ทางเอซมีความใส่ใจในรายละเอียด ทำงานรวดเร็ว และสร้างเว็บไซต์ออกมาได้สวยตอบโจทย์ของโรงแรม โดยรวมแล้วประทับใจมากครับ”
Ratchanon Wongapichart
Contact Ace Marketing Solutions
Get in Touch
Hotel Support: (+66) 063-792-5666
Sales office: (+66) 02-106-7780
Email: sales@acemsthailand.com
Line Official: @acemsthailand
